Walk through the site as a customer
Open the homepage on your phone and try the three most important actions. For a service business that may mean finding a service, checking the price, and making an enquiry. Check that each action gives you a clear next step.
Test with real links and sample data
Submit a test enquiry, confirm where it arrives, and try an invalid email address. Check your phone links, social links, and any downloads. Look at the confirmation message as well as the submission itself.
Write down who owns what
Record who manages the domain, hosting, analytics and content updates. Share access through the platform’s user roles so you can hand over the site without sending passwords.
